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1. General Information

In this Privacy Policy, we, Sommer Seifen, explain how we collect and process personal data. This is not an exhaustive description; specific matters may be governed by additional privacy policies or terms.

Personal data means any information relating to an identified or identifiable individual.

If you provide us with personal data of other persons (e.g. family members), please ensure that they are aware of this Privacy Policy and that you are authorized to share their data.

This Privacy Policy is designed to comply with the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (revFADP).

2. Controller

The data controller responsible for data processing is:

Sommer Seifen
Maihölzli 6
6331 Hünenberg
Switzerland
Email: info@chanconette.ch

3. Hosting and Platform (Wix)

Our website is hosted and operated via Wix.com Ltd. (Nemal St. 40, 6350671 Tel Aviv, Israel).

Wix provides the online platform that allows us to offer our products and services. Personal data may be stored on Wix servers.

Wix may transfer data to third countries (e.g. USA or Israel). Israel is recognized as having an adequate level of data protection.

For more information:
https://www.wix.com/about/privacy

4. Collection and Processing of Personal Data

We process personal data that:

  • you provide to us (e.g. via contact forms or orders)

  • is collected automatically when you visit our website

This may include:

  • name, address, email address

  • order and payment data

  • IP address

  • usage data (browser, device, access times)

5. Purpose of Data Processing

We use personal data for the following purposes:

  • contract fulfillment and delivery

  • communication with you

  • operation and improvement of our website

  • marketing (where permitted)

  • compliance with legal obligations

6. Cookies and Tracking Technologies

Our website https://www.chanconette.com uses cookies and similar technologies.

These are used to:

  • ensure the functionality of the website

  • improve user experience

  • analyze usage

Where required, non-essential cookies are only used with your consent via a cookie banner.

7. Wix Analytics

We use analytics tools provided by Wix to evaluate user behavior (e.g. page views, time spent on pages) in order to improve our services.

8. Use of uptain

We use a plugin from uptain GmbH to improve user interaction and customer engagement.

The following data may be collected:

  • cursor movements

  • clicks

  • time spent on pages

  • possibly entered data

The legal basis is our legitimate interest.

Data is deleted after your visit, where it contains personal data.

Opt-out:
https://www.chanconette.com/privacy-policy?__up_tracking_unsubscribe

9. Data Sharing

We do not share personal data with third parties except:

  • when necessary for contract fulfillment

  • when legally required

  • when you have given consent

10. Data Retention

We retain personal data only as long as necessary:

  • for contractual purposes

  • to comply with legal obligations

  • for legitimate business interests

Afterwards, data is deleted or anonymized.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data.

12. Your Rights

You have the following rights under applicable data protection law:

  • access

  • rectification

  • deletion

  • restriction of processing

  • objection

  • data portability

To exercise your rights, please contact us using the details above.

You also have the right to lodge a complaint with the competent authority:

Swiss Federal Data Protection and Information Commissioner (FDPIC)
https://www.edoeb.admin.ch

13. Changes

We reserve the right to update this Privacy Policy at any time. The current version published on our website applies.

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